Reference

Terms That Cover Your Account at 98 Hibajee

These terms set out how your account works, what we expect from you, and what you can expect from us. Access and use of 98 Hibajee depends on your local law and eligible regions — read through before you open an account.

Account EligibilityPayment Terms: bKash, Nagad, RocketWallet & Withdrawal RulesAccount Suspension Policy
98 Hibajee Terms That Cover Your Account at 98 Hibajee
HOW WE HANDLE ACCOUNTS

Security, Retention and Your Rights

Your account data and transaction records are held securely and are not shared with third parties outside of what is required to process your bKash, Nagad, or Rocket payments and comply with applicable rules. You can request a copy of the information we hold, ask us to correct inaccurate details, or close your account — contact our support team by email with your account ID to start any of those requests. We retain transaction records for the period required under applicable rules; standard account data stays on file while your account is active and for a reasonable period after closure.

Data Security

Account and wallet data is handled under industry-standard encryption. We do not store your bKash, Nagad, or Rocket PIN at any point in the transaction flow.

Your Account Rights

You can request access to your data, ask for corrections, or close your account at any time by contacting support with your registered details.

Record Retention

Transaction records are kept for the period required by applicable rules. You can request a statement of your deposit and withdrawal history through email support.

Terms Disputes

If you disagree with how a term has been applied to your account, raise it with support first. We review each case against the current published terms.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team is the right starting point. We handle account and payment queries through live chat and email — bring your registered mobile number and the wallet you used so we can pull the right record quickly.

Team online

Live Chat

Open the chat icon from any page on 98 Hibajee. Available for account, wallet, and terms queries during our staffed hours.

Email Support

Write to us with your account ID and the specific clause or transaction in question. We aim to respond within one business day.

Account Help Centre

Check the help section for common terms questions around wallet limits, account verification, and what triggers a review.

Common Questions About These Terms

These terms apply to everyone who opens and uses an account on 98 Hibajee. Access depends on local law and whether your region is supported — check eligibility before opening an account.

Yes. We may update these terms when our service or applicable rules change. We'll notify you through your registered contact or a site notice; continued use means you accept the update.

If access becomes restricted in your region, we work to process any outstanding withdrawal to your registered bKash, Nagad, or Rocket wallet before closing the account.

Sharing your login, opening more than one account, or attempting to manipulate wallet transactions each breach these terms and may result in account suspension pending review.

Email our support team with your account ID and request type. We'll confirm what we hold and provide it within the timeframe required under applicable rules for your region.

Raise it with our support team first, referencing the specific term and transaction. We review each case against the current published terms and respond by email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.