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How 98 Hibajee Handles Your Privacy

Your account information stays with us — not shared, not sold. This page explains exactly what we collect when you use 98 Hibajee, how we protect it, and what you can do if you want to review or remove it.

Account data protectedbKash, Nagad, Rocket transactions securedYour rights, clearly statedContact us anytime
98 Hibajee How 98 Hibajee Handles Your Privacy
HOW WE PROTECT YOU

Data Security and Your Account Rights

We use SSL encryption across every page and payment flow so your bKash, Nagad, and Rocket transactions move securely. Account access is protected by OTP verification — each login sends a one-time code to your registered mobile number before the session opens. We review data access logs regularly and limit internal access to your personal information to staff who need it to operate your account.

Encryption in Transit

All data between your device and our servers travels over SSL. This covers your login, wallet actions, and every bKash, Nagad, or Rocket payment step.

OTP Account Access

Every new login triggers an OTP to your registered number. No one opens your account without that code, keeping your wallet and history secure.

Data Retention Policy

We keep your data only as long as your account is active or law requires. Once you close your account, personal records not legally required are scheduled for deletion.

Your Right to Request

You can ask us to show you what data we hold, correct anything inaccurate, or delete your account. Contact support with your registered number to start the process.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review what we hold, request a correction, or ask us to delete your account data, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can. Include your registered mobile number so we can locate your account.

Live Chat Open the chat widget inside your account dashboard. Available during standard support hours for privacy queries and account data requests.
Email Support Send your privacy request to our support address. Include your registered number and describe what you need — access, correction, or deletion.
Help Centre Our help centre has step-by-step guidance on submitting a data request, updating your contact details, and managing your cookie settings.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled at 98 Hibajee.

We collect your name, mobile number, and the details needed to verify your identity and process payments through bKash, Nagad, or Rocket. Nothing beyond what your account requires.

We share only what payment processors like bKash, Nagad, and Rocket need to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will locate your account and provide the data we hold in a readable format.

Yes. Submit a deletion request through support. We will remove personal data that is not legally required to be retained and confirm once the process is complete.

We begin deletion of non-essential personal data once your account closes. Some records may be kept longer where local law requires it, but only for that purpose.

Yes. Payment records are encrypted and access is restricted to staff who need them to operate your account. SSL protects every transaction in transit between your device and our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.