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Know Where You Stand With 98 Hibajee

These legal terms cover how your account works, what we expect from each other, and how you can reach us when something needs sorting.

Account termsPayment policiesUser rightsData handlingEligibility rules

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What These Terms Actually Cover

98 Hibajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of 98 Hibajee is governed by these terms from the moment you open an account. That covers everything: deposits and withdrawals through bKash, Nagad, and Rocket; how your account wallet is held; what happens if there is a dispute; and the conditions under which

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we can suspend or close an account. We do not knowingly accept accounts from regions where access is restricted by local law — if your jurisdiction prohibits online gaming activity, these terms do not extend eligibility to you. Payments through bKash, Nagad, and Rocket are processed
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under the terms of those respective services as well as ours. When you initiate a deposit, you confirm the funds are yours and the wallet is registered in your name. Withdrawals go back to the same wallet used for the deposit; this is a fraud-prevention measure,
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not a restriction on your money. Any transaction flagged during verification is held until our account team reviews it — we will contact you through the channel on your profile. Account suspension can follow from misuse, multiple accounts on one device, or payment irregularities. If your
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account is suspended, reach the support team via live chat or email so we can walk through what triggered it. These terms are updated when our operating conditions change; we notify you by posting a notice in your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We collect only what is needed to run your account and process payments through bKash, Nagad, and Rocket. Here is how we handle the four areas that matter most to you.

Data We Hold

Your name, registered mobile number, wallet details, and transaction history are held on secure servers. We do not sell your information to third parties or use it for unrelated marketing.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see how the platform is used. You can adjust cookie preferences from the settings menu in your browser or account.

Account Security

Login is protected by OTP sent to your registered number. If you notice activity you did not authorise, change your PIN immediately and contact support — we can freeze the account within minutes.

Requesting Changes

To update your registered details or request deletion of your account data, contact support with proof of identity. We process verified data requests within a reasonable timeframe under applicable law.

REACH OUR TEAM

Contact Us About Legal or Account Matters

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles legal and account queries directly. Reach us through any of the channels below — include your registered mobile number and the transaction reference if you have one.

Live Chat Open the chat icon from inside your account. Available during operating hours for account, payment, and policy queries — fastest path for most questions.

Email Support Send your query to our support address listed in the account settings page. Include your account ID and a short description of the issue for a quicker response.

Help Centre The help section in your account covers common account, withdrawal, and eligibility questions. Check there first — many policy questions are answered without needing to contact us.

Legal and Account Policy — Common Questions

These are the questions we see most often about how our terms apply to accounts, payments, and personal data.

Eligibility depends on your local law and whether your region is covered. If online gaming is restricted or prohibited where you are, you are not eligible to open an account here.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account is a breach of our payment terms and will trigger a verification hold.

We hold the transaction and contact you through your registered profile channel. Once you respond with the requested confirmation, the review is cleared and the withdrawal proceeds to your wallet.

Contact support with a verified proof of identity. We will compile your account and transaction data and send it to your registered email address within the timeframe required by applicable law.

We update terms when operating conditions require it. Notice is posted to your account dashboard. Continuing to use the platform after a posted update means you accept the revised terms.

Contact support immediately via live chat. We can freeze your account within minutes. Then change your login PIN and check whether your registered mobile number is still correct.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Know Where You Stand With 98 Hibajee

Security, Retention and Your Account Rights

Data We Hold

Cookie Use

Account Security

Requesting Changes

Contact Us About Legal or Account Matters

Legal and Account Policy — Common Questions

01 Who can open an account on 98 Hibajee?

02 Can I use someone else's bKash or Nagad wallet to deposit?

03 What happens if my withdrawal is flagged for review?

04 How do I request a copy of my account data?

05 Can 98 Hibajee change these terms without notice?

06 What should I do if I think my account has been accessed without my permission?

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